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Customers are solely responsible for disputes with merchants, and GPC is not a party to and will not be responsible for any disputes between a Customer and a merchant. Disputes Between Customers Or With MerchantsĬustomers are solely responsible for disputes between Customers, and GPC is not a party to and will not be responsible for any disputes between Customers.

Your financial institution and/or review your agreement with theįinancial institution governing your Funding Account for more information. Institution holding your Funding Account. Have refund or other rights under your agreement with the financial In addition to the rights you have under this Policy, you also may Rights With Your Account Holding Financial Institution You may not use the Services to reverse,Ĭhargeback or cancel a completed payment transaction using the Section below, all payments processed through the Services are Cancellation or Refunds GenerallyĮxcept as stated in the "Cancellation or Refunds of P2P Payments" section and the "EFT Error Resolution Policy" Google Pay/Google Payments Additional Terms of Service (U.S.), unless otherwise defined in this Policy. Holidays are not included as business days.Ĭapitalized terms used in this Policy have the meanings stated in the Please see the Google Pay/Google Payments Additional Terms of Service (U.S.) for information relating to these features or other services.įor purposes of these disclosures, the business days of GPC are Monday through Friday. This Policy also does not apply to Google Pay features or other services provided to you by Google affiliates of GPC. This Policy does not apply to transactions with the Processing Service for Third Parties or other Google Pay features. These Services are provided to you by Google Payment Corp. CUSTOMER SERVICE AND ERROR RESOLUTION POLICYĪpplicability: This Google Pay Customer Service and Error Resolution Policy for Google Pay Account Transactions("Policy") applies to Person-to-Person/Peer-to-Peer Payment Transactions (“P2P Payments”), Google Pay Balance Card (“GPB Card”) transactions and other Google Pay account transactions (which transactions are collectively referred to as “Services” in this Policy) affecting a Google Pay user (“Customer”).